Opening an investment account requires digital identity and compliance checks. Thndr uses the Account Opening Form to help protect your account, prevent fraud, and meet applicable regulations.
Everything is completed securely through the app, including submitting information and uploading any required documents.
Most users can complete the form in just a few minutes if documents are ready
Before You Start
Have these ready before you begin your online account opening:
A valid identification (ID) document
Your personal mobile number
Good lighting for face verification
Proof of address if your ID document does not already include your residential address. (e.g. Utility bill, Bank Statement, Tenancy Agreement)
Employment details (if required)
Having everything ready helps you complete the form faster.
The Steps You’ll Complete
Enter mobile number
Confirm Date of Birth
Enter Tax ID Number (only for Non-Egypt & GCC residents)
Employment Details
Liveness Check
Upload your ID
Submit proof of address (if required)
Review declarations
Submission
Step 1: Enter Mobile Number
Link your mobile number to enable secure verification to your account. Each number can only be linked to one Thndr account.
For the fastest experience: Use a number registered in your own name.
Using a number in someone else’s name? You can still proceed, but you will need to sign contracts physically rather than digitally.
Step 2: Confirm Date of Birth
Enter your birth date to determine your eligibility for different investment markets.
Egyptian Market: Requires a minimum age of 15 years.
UAE & US Markets: Requires a minimum age of 18 years.
Step 3 (Non-Egypt & GCC Residents): Enter Tax Identification Number (TIN)
If you are residing outside Egypt and GCC countries
Enter your Tax Identification Number (TIN) to proceed.
If you do not have a TIN: Select the relevant reason to continue your application.
A TIN is only required for users residing outside of Egypt and GCC countries to meet international tax reporting requirements.
📝 Note: If you selected Egypt or a GCC country as your country of residence in the previous step, the system will automatically skip this screen and move you to the next step. |
Step 4 Employment Details
Job Status
Select your current job status to help us fulfill regulatory and compliance requirements.
Status Options: You can select from Employed, Self-employed, Retired, Student, or Not employed.
For Egyptian Nationals: Your job details are automatically extracted from your ID—no manual entry is required.
For Non-Egyptian Users: You will be asked to manually provide your Job Title and Company Name.
Job Information (Non-Egyptians Only)
Entering employment details supports standard compliance checks related to your professional profile.
What to provide: Enter your current Job Title and the full Company Name.
Ensure the details match your official employment records to avoid delays in the verification process.
Step 5 Liveness Check
Complete a quick liveness scan using your front camera to verify your identity and confirm that you are physically present.
The Process: Follow the simple on-screen prompts (such as turning your head). Images are captured automatically once each action is completed.
Tips for a Successful Liveness Check:
Lighting: Ensure you are in a well-lit environment.
Visibility: Keep your face fully visible and centered in the frame.
Clarity: Double-check that images are clear; blurred or poorly framed captures may lead to rejection.
Avoid Accessories: Remove sunglasses, masks, or heavy hats that obscure facial features.
Neutral Background: Stand against a plain wall to help the camera focus on facial contours.
📝 Note: What is a Liveness Check? Liveness verification is a security feature used to confirm that an applicant is a real, living person and is physically present during the application process. This step prevents identity theft by ensuring that a static photo, a video recording, or a mask cannot be used to open an account fraudulently. How Liveness Verification Works During the identity verification process, the app uses the front-facing camera to capture a brief 3D scan or a series of photos of the user's face. To prove "liveness," the system often requires the user to complete active challenges, such as:
Why Liveness is Required for Financial Accounts Liveness checks are a mandatory part of KYC (Know Your Customer) regulations. By matching a "live" scan against the Physical ID photo, the system ensures that:
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Step 6: Identification Document
Capture a live photo of your identification document within the app to confirm your identity and prevent misuse.
Submission Rules: The photo must be captured live. Screenshots, scans, or photos of other photos will be rejected.
Ensure the document is well-lit and all text is legible to avoid verification delays.
Residency | Required Document |
Egypt | Egyptian ID (Nationals)/ Passport (Non-nationals) |
UAE | Emirates ID |
KSA | Saudi ID (Nationals)/ Residency Card (Non-nationals) |
Other | Passport |
Step 7: Proof of Address
Submit an official document to verify the residential address and country you selected during signup.
Document Requirements: Your full name and address must be clearly visible.
Validity: The document must be official and issued within the last 6 months.
Accepted Documents: Utility bills, tenancy agreements, or bank statements.
Residency Match: The address on your document must match the country of residence you selected.
📝 Note: If you are an Egyptian national residing in Egypt, you do not need to submit this. Your address is automatically verified via your National ID. The system will automatically skip this screen and move you to the next step. |
Step 8: Review Declarations
Before submitting, you must review and confirm several legal declarations. These checkboxes ensure your account meets regulatory requirements.
Shareholder or Executive Status: Declare if you hold a 5% or greater ownership or a senior executive role in a publicly traded company.
Politically Exposed Person (PEP): Declare if you are considered a politically exposed person.
Brokerage Employment: Confirm if you are currently employed by another brokerage firm.
⚠️ Important: If you are a Shareholder, PEP, or Brokerage Employee, your application will require a manual review. Please contact Thndr support to proceed with your setup. |
U.S. Status: Confirm if you are a U.S. citizen or resident under W-8BEN requirements.
⚠️ Important: Thndr does not currently support accounts for U.S. citizens. |
Step 9: Submission
Once all sections are complete, submit your account opening form. Your application will then undergo a series of standard checks to ensure everything is in order.
What Happens Next
The Review Process: Your application moves through automated security checks, identity verification, and a compliance review.
Manual Review: In certain cases (such as PEP or Shareholder status), our team will conduct a manual review of your documents.
Final Notification: You’ll receive a notification as soon as your application is approved. Once complete, you can start trading immediately.
Agreement & Signature
Agreement signing is the next step after submitting your Account Opening Form and is required to complete your account setup.
Thndr requires all users to sign the Brokerage Agreement and Custody Agreement before investing.
For more information, see Thndr Contracts: What You Sign and Why.
Need Help Completing the Form?
If your application is delayed or a document is rejected, check image clarity, document validity, and enter information first. You can also contact Thndr Support for help with specific errors or blocked steps.