Thndr is a regulated investment platform. To maintain a secure environment and comply with the Financial Regulatory Authority (FRA) requirements in Egypt, we periodically verify user information.
Receiving a request for information is a routine compliance procedure. It is not an indication of wrongdoing or a risk to your account.
This article covers:
Why Thndr may request additional information
How you'll be notified and where to submit
What you'll be asked to provide
What happens to your account while the request is open
What happens after you submit
Why Thndr Requires Source of Funds (SoF) Verification
Thndr is legally mandated by the FRA to verify the origin of capital used on the platform. This verification ensures:
Regulatory Compliance: Adherence to Egyptian FRA standards for all licensed financial institutions.
Account Security: Protect the platform and your assets from unauthorized activity.
Routine Maintenance: Periodic updates to your investor profile as required by law.
Maintain Transparency: Verify that the capital used for investment aligns with your documented financial profile.
A request for information is a routine procedure. The process is completely confidential and it does not mean your account is under investigation or that any wrongdoing has occurred.
Triggers for Information Requests
While specific internal triggers are confidential, Thndr typically requests updated information based on:
Account Activity: Significant changes in deposit or trading patterns.
Periodic Reviews: Routine updates required to keep your account profile current.
Regulatory Updates: New requirements introduced by the FRA.
How Thndr Will Contact You to Complete Verification
If your account requires verification, Thndr will contact you through two official channels:
Email: You will receive a message with a secure, personalized link to a submission form.
In-App Banner: A notification will appear at the top of your Thndr home screen.
⚠️ Important: The submission link is unique to your account. Do not share this link with others. You can access the form by tapping the in-app banner or using the email link.
What You'll Be Asked to Provide
The verification form requires your current financial details. If your situation has changed since you joined Thndr, please provide updated information.
Income Source | Details to Provide | Accepted Supporting Documents |
Salary | Employer name, job title, and monthly net income. | Recent payslips or an employment confirmation letter. |
Business Income | Business name, industry, and your specific role. | Bank statements, financial statements, or commercial registration. |
Freelance | Nature of work and average monthly income. | Invoices, signed contracts, or bank statements showing freelancing income. |
Investments / Rental | Type of investment and monthly/annual yield. | Property ownership docs, rental agreements, or investment account statements. |
Inheritance / Gifts / Family Support | Amount, relationship to source, and source's wealth. | Legal documents, transfer receipts, or inheritance certificates. |
⚠️ Important: All information and documents you submit are handled securely and used solely for compliance and regulatory purposes. Your data will not be shared with any third parties outside of what is required by law.
Account Status During the Review Process
Trading & Activity
Your ability to buy, sell, deposit, or withdraw remains unaffected while the request is open.
Banner Visibility
The in-app banner will remain visible until your submission is reviewed and approved.
We recommend completing the form as soon as possible to help avoid any service interruptions on your Thndr account.
Data Privacy and Security
All information and documents submitted are handled with strict confidentiality.
Data is used strictly for compliance and regulatory purposes.
Thndr does not share your personal data with third parties unless explicitly required by Egyptian law.
Post-Submission: Review Timeline and Outcomes
After you submit your Source of Funds (SoF) information, the Thndr Compliance team will review your details.
Review Timeline: Most submissions are processed within 2 working days.
Notification: You will receive an email once the review is complete.
Possible Outcomes:
If Approved: Your account remains fully active, and the in-app verification banner will be automatically removed.
If More Information is Needed: You will receive an email detailing the specific documents or clarifications required. The in-app banner will remain visible until these additional details are resolved.