On Thndr, you can both subscribe (buy) and redeem (sell) using either a cash amount or a unit amount. This gives you flexibility in how you enter your order, whether you’re investing a specific amount of money or targeting a specific number of units. All orders are placed directly in the app and processed according to the fund’s cutoff times and pricing schedule.
This article shows you how to buy (subscription) and sell (redemption) mutual funds, how cancellations work, and what to expect after you submit your order.
How to Subscribe (Buy) Mutual Funds
Subscription is the process of purchasing fund units using the available balance in your Thndr wallet.
Steps
Open the Thndr app
Tap Explore
Choose the mutual fund category you want to invest in (Equity, Fixed Income, Metal)
Select the mutual fund
Tap Buy
Enter a cash amount or number of units
Review and submit your order
What happens after you submit a buy order on a mutual fund:
If you enter a cash amount, that exact amount is reserved for the order.
If you enter a number of units, the estimated cash required is reserved for the order.
⚠️ Important: Mutual fund orders are not executed instantly. Pricing, timing, and execution depend on cutoff times and fund schedules.To understand exactly how your order is processed, see How Mutual Fund Orders Work. |
How to Redeem (Sell) Mutual Funds
Redemption is the process of selling your fund units for cash that is returned to your Thndr wallet.
Steps
Open the Thndr app
Tap Home
Select the mutual fund
Tap Sell
Enter your a cash amount or number of units
Review and submit your order
What happens after you submit a sell order on a mutual fund:
If you enter a number of units, those exact units are reserved for the order
If you enter a cash amount, the equivalent number of units is calculated before submission based on the latest available price
Your order is executed at the next price, and the final cash amount is credited to your wallet once the order is completed
⚠️ Important: The final cash amount and timing of your sell order depend on when it is processed and the fund’s pricing cycle |
How to Cancel a Buy or Sell Mutual Fund Order
You can cancel a mutual fund order only while it is still in Pending status before the cutoff time.
Method 1: Via the Orders Tab
Steps
Open the Thndr app
Tap Home
Tap Orders
Select the pending order you want to cancel
Tap Cancel order
Confirm cancellation
Method 2: Via the Fund Detail Page
Search for the specific Mutual Fund you invested in.
On the fund’s display page, tap Orders.
Tap the "Pending" order you want to cancel
Tap Cancel.
Confirm cancellation
Once you cancel an order, any funds on hold are immediately released back to your available balance.
If the Cancel button is not visible, the order can no longer be cancelled. This usually means the cutoff time has passed and the order has moved to Processing. Once an order reaches Processing status, it cannot be modified or cancelled.
Track Your Orders
After placing an order, You can follow the progress of your order directly from the Order History page in the app:
Steps
Go to Home
Next to “My Investments”, tap Orders
You will be taken to the Order History page
Orders are organized into four tabs so you can quickly understand what’s happening at a glance:
All — shows every order along with its current status
Completed — shows orders that have been fully or partially executed (Fulfilled or Partially Filled)
Pending — shows orders that are still in progress (Pending Submit or Pending)
Cancelled — shows orders that were cancelled or not accepted (Cancelled or Rejected)
FAQs
Why didn’t my mutual fund order go through?
If your mutual fund order didn’t go through make sure you have enough cash in your wallet for buy orders, or enough units available for sell orders. If you are still facing an issue with ordering, reach out to Thndr Support for help.
How is the number of units I receive for a buy or sell order determined?
The calculation depends on which value you enter in the app:
If you enter a cash amount: The number of units you receive is calculated by dividing your cash by the asset's price at the time of execution.
If you enter a number of units: The total cash required is calculated by multiplying the number of units by the asset's price.
Because prices can change between the time you place an order and the time it executes, the app will show you an estimated value. Your final, exact totals are only confirmed once the order is Completed at the actual execution price
When will I receive my money after selling?
Cash proceeds are reflected in your wallet after your redemption (sell) order is executed and its status is set to Completed. The exact time for when an order is completed depends on the specific fund’s processing cycle and settlement terms.
Why did my average cost change after buying more units?
Thndr uses a modified weighted average method. Every time you buy new units, your average cost recalculates to reflect the blended price of your existing and newly purchased units. Selling does not affect your average cost.
Do mutual fund orders execute on weekends or holidays?
Mutual fund orders are processed on subscription and redemption days only based on the fund’s schedule. If an order is placed on a weekend or public holiday, it remains queued and is picked up in the next available processing batch.
Why is my order still Processing?
Once the daily cutoff time passes, your order moves from Pending to Processing. In this stage, the fund manager is calculating the execution price and allocating units. You cannot cancel at this stage, and it may take 24–48 hours to reflect as Completed.