If you need to change your trading account password, please follow the below steps:
- Tap "Reveal" on your Invest screen or tap on your wallet
- Here you will see a "Forgot Passphrase" option
- Tap on "Forgot Passphrase" and then tap on the "Contact Support" button
- A chat window will pop up where you will be asked send a clear photo of your National ID and selfie of yourself making a peace sign ✌️
- One of our support agents will take it from there
The extra steps taken here are to make sure it is you that is trying to access your account.