You can be sure that we will always put the security of your assets first. 

We also, want to share some notes with you to help you avoid any fraud or scammers. 

  • thndr will never ask for your account password.
  • thndr will never ask for information or credentials regarding your accounts on other trading platforms.
  • thndr will never request that you download remote desktop access software.
  • If a scammer calls or emails you, pretending to be someone from the thndr team, asking for your account information or asking you to download any software. Know that this is not the thndr team and do not disclose any of this information. 
  • If you suspect your account has been compromised, please contact us immediately through the chat box on our app. 
  • If you’ve given your thndr credentials to someone, or if you use the same password elsewhere, please change your password immediately.

This advice applies to all services that may be targeted by scammers. We want to make sure you and your assets stay safe, so please feel free to reach out with any questions. We’re here to help.

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